Like most business there are frequently used terms and acronyms specific to the industry. The Hospitality and Retail industries are no exception. This combined with the nomenclature of software and hardware industries adds to the problem. Before reading the documentation presented here, please familiarize yourself with some of the language presented below.

P.O.S: This is an acronym for "Point of Sales". This refers to the program that is used to place orders or record sales. The act of recording a sale can be used to bill clients, instruct order preparation staff and update inventory values. All from the P.O.S!

Check/Receipt: This term refers to the receipt presented to the client or patron after a sale is concluded.

Preparation Ticket: This term refers to the printed slip used by staff to prepare orders.

Patron: This is term used to refer to hospitality clients.