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DineAmix has served restaurant and retail industries for over five years and has introduced a new level of reliability to touch screen point of sales systems. DineAmix has achieved this goal by using state of the art hardware technologies coupled with proven software platforms. DineAmix is devoted to meeting the automation challenges of restaurants and retailers now and in the future. Here are a few of the features that distinguish DineAmix products from other Touch Screen P.O.S Systems. 

P.O.S Modules
DineAmix provides a number of P.O.S modules to meet the needs of a variety of restaurant and small retail clients. Modules may be assigned to individual stations or combined to provide ordering flexibility at each station. The following are currently available. 

• Fine Dine: Used to place orders in dine in restaurants. 
• Take-Out: Used to place phone or walk in take-out orders. 
• Delivery: Used to place call in delivery orders. 
• Combination: Any of the 3 module above may be combined in one P.O.S screen to provide maximum flexibility. 
• Cash Station: Cash stations are used to access & close orders placed at order stations. Dine and Takeout orders may be placed at a Cashier station. 
• Small Retail: Touch screen technology combined with a bar code reader provides a quick and full proof method of recording retail sales. 
• Central Delivery: Used to dispatch delivery order from a central phone center to the appropriate  remote preparation location.

• Remote interrogation of store operations; 
• Download of store information to head office location; 
• General Ledger Management; 
• Client Receivable and; 
• Vendor Payable. 

P.O.S Setup
To provide flexibility, over 70  simple to administer options can be set to tailor the operation of P.O.S to meet your needs. Examples are: 

• Menu usage; 
• Date & Time rollovers; 
• Multi Lingual support; 
• Table Management; 
• Display options; 
• General system controls; 
• Payment options; 
• Preparation tacking; 
• Server cash out options; 
• Receipt Headers & Footer appearance; 
• Receipt print styles; 
• Preparation print styles and; 
• Daily report management. 

Security Control
Multiple levels of access control are provided to prevent unauthorized access to programs or features. 

• Access to P.O.S Stations and back office servers are protected using "Login" account names and "Passwords". 
• Accounts are further limited to a set of programs by tailoring program options on an account basis. 
• Additionally, each employee is assigned an P.O.S code. This code must be used to access order entry functions. Codes may be entered using the touch screen, keyboard or Card Swipe. 
• Trading speed for security, employees can touch their names in lieu of their P.O.S code. 
• Each employee code is associated to an access control profile. This profile controls over 30 P.O.S features. 

Menu
A combination Touch Screen/Keyboard menu maker offers quick creation of menus. Menus can also be edited from P.O.S screens. The versatility of the menu system will determine how accurate kitchen instructions are and save a server unnecessary time providing verbal instructions. Features include: 

• Up to 99 menus system wide; 
• Up to 84,000,000 items per menu; 
• 2 sets of 20 modifiers can be assigned to each individual item; 
• Modifiers can be optional or forced; 
• Can increase or decrease item value; 
• Can request quantity information; 
• Can be used to multiply cost by quantity of modifiers; 
• Separate menus can be assigned to Dine, Takeout, Delivery and Fast Cash modes; 
• Separate menus can be assigned on a station by station basis,
• Different menus can be assigned to any station any time; 
• Separate item descriptions are available for the Touch Screen , Client receipt printing and preparation printing; 
• Each item can use one of 5 default or custom tax types; 
• Items can be printed to any number of preparation locations; 
• Start and Stop time can be assigned to items; 
• Start and Stop days can be assigned to items; 
• Items can be placed on hold pending availability; 
• Items can be displayed in different colors for visual ease. 

Language Support
Multiple Languages are supported. All P.O.S systems support English and French. Other languages are available by special request. 

Table & Sections Management
Effective table management is crucial to any fine dine restaurant. DineAmix provides the following features to aid in this area:

• 1000 System wide tables; 
• 99 System wide sections; 
• 99 System wide section setups; 
• Tables can optionally be associated to sections; 
• Section to tables can be changed depending on staff count; 
• 72 tables per server; 
• Tables are selected from a list of 24 on the screen. Paging the screen displays the next set of 48 tables, 
• Table numbers can be entered VIA a touch key pad; 
• Tables need not be used at all. Useful in fast food locations; 
• Tables can be assigned a 10 character name instead of a No.; 
• Tables can be assigned a temporary 10 character name; 
• Any of 1000 table numbers can be assigned to a server; 
• Table orders can be moved to other tables for the same server; 
• Table orders can quickly be moved to another server; 
• Table orders can be merged into one table; 

Guest Management
Used to manage the seats at at a table;

• Guest are selected using an always present Guest pad; 
• 20 guest are available per table; 
• Guest items and billing information are always displayed; 
• Guest can be moved with a table to another guest number; 
• Guest can be moved to another table for the same server; 
• Guest can be transferred to another server table combination; 
• Guest numbers can be replaced by a 5 character name. This is useful at bar locations when no guest number is available. 

Item Selection
Items are displayed 24 at a time. Items can be Headings or Sales Items. Headings provide a mechanism to go to a sub level where more items or headings can be found. Menus support 4 pages of 24 item per level and can go to 4 sub levels. This approach offers a server access to over 84,000,000 items in just 4 touches. Item management include the following features: 

• Items can be moved from one guest to another; 
• Items can be copied from one guest to another; 
• Item can be split across any number of guests; 
• Item quantity can adjusted directly from the invoice area. There is no need to find the item in the menu again; 
• Item pricing can be altered from the P.O.S screen; 
• Item can be modified with up to 40 modifiers; 
• Item modifiers can request quantities, pricing information, can alter item pricing and can be forced or optional; 
• Separator items are used to visually separate groups of items; 
• Items can be put on hold. This notifies the preparation staff that a verbal change is coming; 
• The entire order can also be placed on hold. 

Printing
Preparation reports can be tailored to any number of restaurant operations. DineAmix support the following print options; 

• Items sorted in user definable order; 
• Special items can be highlighted; 
• Support for normal, red, bold and wide printing; 
• Server and table information on each ticket; 
• Separate guest items printed; 
• Consolidation of like items for easy view order requirement; 
• Master copy of orders are available when more than 1 preparation printer is used; 
• Multiple preparation printers can print only the items for that station or can display the entire order with highlights for that station; 
• Separate printer available for delivery orders. 
• Receipt printing supports to following features; 
• 4 custom lines of receipt header; 
• 4 custom lines of receipt footer; 
• Headers & Footers support bold, red, Elongated and underline; 
• Server name, date, etc. can be embedded; 
• Individual guest sub totals are available; 
• Certain details can be turned on or off. These include, date, time, invoice number, server name, and modifier instructions; 
• Takeout operations can optionally have client tickets printed. These are useful to relate completed order to waiting clients; 
• Receipts can be printed by table on 1 bill or guest by guest; 
• Receipt printing can be turned off, receipt print only once or each time an order is completed. 
• When a printer becomes unavailable, printer information can be redirected to another printer. Redirection can be Global or Station. 

Payments
Payment types are user defined. Single and split payments are supported. The following payment types are supported: 

• Void payments; 
• Cash payments; 
• Cheque payments; 
• Certified Cheque; 
• Payments on Account. For clients who maintain a running balance. A client receivable system is provided to track and allow for later payment of accounts, 
• Credit cards of any description; 
• Promotional; 
• Discount payments; 
• Coupons; 
• Currency. This payment type applies user defined currency exchange rate. Useful in Tourist areas; 

Expenses
This tracks cash expenses paid out. DineAmix provides easy touch recording of daily cash expenses from the P.O.S station. This provides for accurate daily cash and server cash out reporting. 

Taxes
Five user definable tax rates are available. Rates are global or by sale items. 

Patrons
The patrons data base allows for client reporting. Historical order habits can be tracked. Dispute resolution can be managed. Special client discounts can be applied to orders for selected patrons. Patron are also required when orders are paid on account. A client receivable system is available to track client accounts. 

Grouping & General Ledger
Groups are a convenient method of grouping like sales items together. In addition the general ledger packages allows cost codes and revenue codes to be applied to sales groups, expenses codes and payment types. With the general ledger option turned on, reports can be called for any range of dates that can be presented to accounting agencies. 

Reports
A host of system report are available for daily and period reporting. Most report can report on a single day or a range of dates, weeks, months or years. The following are a few: 

• Daily Store Detail; 
• Daily Store Summary; 
• Daily Server cash out. This report can include opening cash floats and will produce an cash and payments apron indicating the server amounts required to balance their cash & credits; 
• Items Sold; 
• Time Cards; 
• Items Voided. Important to track any changes in pricing; 
• Sale by Hour histogram showing activity trends at a location; 
• Item Search. Reports on user selected items only; 
• Open Orders. In the event of a power failure, the UPS power backup will provide a limited amount of operating time. This report will print all open bills so that clients will have up to date bills until such time as the power is returned. 
• Reports are available in narrow receipt format as well as wide bodied report for back office reporting. 

Administration
A number of utilities are provided to administer the system. The following options are available; 

Servers:

• Sign in server; 
• Sign out server; 
• Server reports. Cash out, time card, etc.; 
• Rename or Number server tables; 
• Change server P.O.S code; 

• Edit in a limited way menu items; 
• Change the current menu in use; 

Maintenance:

• Maintain screen: Turns off Touch Screen; 
• Maintain keyboard: Turns off keyboard; 
• Align Screen: Set max screen area to allow image scaling. 
• Printers: Allows for the redirection of printer information from one station to another. 
• Reset: Reset all stations. Reloads configuration information. 
• Calibrate: Used to periodically re-calibrate touch screens. 

Delivery: Open delivery orders are closed here. Orders are attributed to drivers and the funds are reconciled. 

Manager: 

• Programs: Access to keyboard driven applications. Usually used to update menu, employee or configuration data; 
• Local Mode: Places the station into a state where all options work but reporting only prints at the station location; 
• Work Date: Used to change the stations sense of the working day. Use full to go to previous days and locate information; 
• Train Station: Places the station in the training mode. All stations functions work, however data is recorded in temporary file. No store data is affected. Useful when training a group of employees at a station; 
• Train Employee: Same as Train Station except only the employee selected has their data recorded to temporary files; 
• Defaults: Allows access to the system configuration file. When information is recorded, the station reloads new information; 
• About: Display the model and revision of the software. 

Expenses: Records any cash expenses to the daily records. Expense may also be updated here. 

Accounts: This is where patron accounts are administered. Accounts can be: 

• Viewed; 
• Printed or; 
• Closed. 

• Receive goods; 
• Edit Quantities; 
• Assign bar codes to menu items; 
• Roll over inventory quantities; 
• Reset inventory quantities and; 
• Report on various inventory levels. 

Hardware Specifications
DineAmix software products work on Industry Standard PC's. Only one PC is required to operate from 1 to 32 stations. Additional stations require the use of Multi-Console devices. 

PC Specs: 

• Pentium recommended. 
• 512mb memory. 
• PCI/AGP Video card. 4mb of memory. 
• Network Card. 
• 16xCD ROM or better. 
• 1.44mb floppy drive. 
• 20Gb or Better.

Touch Screen Specs:
DineAmix recommends using vandal proof Capacitive (glass) screens in heavy use areas. Less expensive resistive (plastic) screens can be used in moderate use applications. Most manufacturer models are supported. 

• Elo Graphics: All models. 
• Micro Touch: All models. 
• A.D.Metro: All models. 

Printer Specs:
DineAmix products support most any preparation or receipt printer, including Star, Epson, Citizen and Samsung. Legacy printers can be used with custom drives provided free of charge by DineAmix. 

Where more that 1 preparation printer is required, the PC must include a Serial Communications board such as Digi-Board or similar products. 

Peripheral Specs:
Any number of Cash drawer, Display Poles and Bar code readers are supported. 

Software Specifications

DineAmix Software:
All DineAmix software products are written and maintained by DineAmix. There are no 3^rd part software packages required to use DineAmix software products. 

Operating Systems:
A number of different Operating Systems are supported. Depending on the size of the installation as well as other products you may choose to use the following are available; 

• Red-Hat Linux